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Clinical integration is about leveraging the abilities
of an Electronic Medical Record (EMR) to archive increased integration
of practice workflow, referral management, and physician – patient
– hospital coordination in the near term, and position for more
effective use of clinical data in the longer term.
The reasons to move forward with an EMR are compelling and include:
Medicare requires it by 2014; the evidence that it improves clinical
delivery is mounting; it provides the data that will be required
for "value based reimbursement" (Pay-For-Performance and Risk
Adjusted Reimbursement); it increases "Groupness" for contract
negotiation; and physicians who have adopted EMRs are universal
in stating that they would never "go back".
The JHD Group provides the clinical, technical, and implementation
skills to install a common EMR in a private group (multi-specialty
and single specialty), an IPA, or in a hospital affiliated physician
organization. We assist the client to best determine how an EMR
fits into its strategy, selecting the right vendor, and implementing
the EMR so that it is effectively "operationalized" into the
clinical practice. Our clinical integration services include:
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Clinical Enterprise Market
Strategy: An EMR
will, or should, change an ambulatory organization's strategy
because of the impact it will have on how physicians interact
in the market and how patients view the organization. Our
approach assesses the current market strategy, the new opportunities
an EMR would bring, and provides an "EMR business case" which
reconciles investment, market position, threats, and opportunities
into a pragmatic go-forward strategy.
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EMR Planning and Selection: We help the client identify
and select a software system for Electronic Medical Record
(EMR) and Electronic Practice Management (EPM) to achieve
clinical integration across the practice, regardless of size,
specialty, or location. Our approach is based on developing
the business plan, selecting the necessary vendors, and developing
an implementation/roll-out plan in 120 days, and with significant
physician involvement.
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Readiness/Implementation Progress
Assessments: Frequently
organizations are unsure as to how ready their physicians
(either employed, IPA physicians, or hospital community physicians)
are to move forward with an EMR, or an EMR project may have
been started and is now bogged down. The JHD Group can quickly
make an assessment of what it will take to make an EMR project
successful given the specific circumstances facing a physician
or ambulatory service organization. Our assessments have
the detail to be actionable and are rigorous on the cost
– benefit considerations.
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Hospital – Community Physician Programs
(Stark Safe Harbor): The October 2006 "Stark Safe Harbor" announcement opened
the door for hospitals to in effect "fund" the acquisition
of an EMR by community physicians. This announcement presents
a "window in time" where hospitals, particularly in highly
competitive markets, can increase the "bond" with their community
physicians and dramatically improve the continuity of care
and patient experience offered. The JHD Group understands
the Stark Safe Harbor regulations and can help design and
accelerate a program to support community physicians with
an EMR. Our experience includes determining how to build
a "subsidy program", how to organize and roll-out the project,
and how to overcome the challenges of "inter-operability"
associated with hospital – physician systems.
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Implementation Management: We provide the project management,
clinical, technical and implementation skills necessary to
install a common Electronic Medical Record (EMR) using a
blended team of client and JHD Group professionals. We are
experienced with the major vendors, most specialties, and
all physician organization models. Our methodology includes
a structured process for enterprise and practice "set-up";
practice readiness evaluations; written agreements with physicians
as to responsibilities; "layered" training programs; practice
workflow redesign; and implementation "Queue Management"
disciplines. Subject to the specific situation and number
of physicians, our cycle time for EMR/EPM implementation
is 6 – 8 months and our contractual arrangements include
going at risk for results.
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"Total Turnkey Implementation": In many physician EMR implementation
projects, the client does not have the robustness needed
in its Information Technology Department to support the necessity
for 24/7 support, or the expertise in ambulatory operations
support. For these clients the JHD Group has the ability
to provide the servers, software support, desktop management,
network management, help desk, implementation and training
support, workflow redesign, and template development on a
turnkey – outsourced basis.
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