Specific examples of
where we have produced tangible
results for our clients include:
Clinical Integration: A
1,700 physician Independent
Physician Association organization.
Scope of JHD Group Work: JHDG
was retained to develop a business
plan which would facilitate the
rapid clinical integration necessary
for this client to remain competitive
in its markets. The planning and
analysis involved assessing alternatives
strategies, opportunities for partnership/collaboration
with payors and hospitals, the
role of an electronic Medical Record
system, and how to best overcome
internal and external hurdles in
implementing the plan.
Results: The
work resulted in a detailed analysis
of alternative strategies with
the risk and opportunities, a payback
analysis from an Electronic Medical
Record including the effect of
CMS "Risk Adjusted" and "Pay-For-Performance".
The plan has been approved by the
Board and software selection is
beginning.
Clinical Integration: An
800 physician independent
Physicians Association
organization.
Scope of JHD Group Work: This
work involved developing a comprehensive
business plan which focused on "Clinical
Integration" as a market strategy,
the selection of the software vendors
and supporting technology vendors,
the development of a detailed "Roll-out
Plan", and the implementation
of the systems in individual physician
practices.
Results: The
first phase of Business Planning,
vendor selection, and roll-out
planning was completed in 120 days
with the Board approving the final
plan. The JHD Group has subsequently
been managing the implementation
which has included developing the
supporting infrastructure necessary
to maintain an integrated EMR and
Practice Management System for
800 physicians, setting the systems
up, training the staff and physicians,
modifying work flows and staff
assignments, and implementing the
systems in individual offices.
Clinical Integration: A
large physician IPA, affiliated
with a large hospital system.
Scope of JHD Group Work: JHD
Group was engaged to evaluate the
organization's strategy and develop
an approach to achieve clinical
integration. We subsequently recommended
to the Board the implementation
of a common Electronic Medical
Record and Practice Management
System linked to an operations
improvement process in all the
physician practices. Since that
recommendation, a vendor has been
selected and installed, the EMR
and PMS have been implemented in
multiple practices, and a number
of operational improvements have
been made enabling increased integration.
Results: With
the systems in place, this IPA
will be able to maintain its PPO
contracting position, ensure the
organization can continue to handle
HMO risk (including Medicare),
and ensure clinical integration
for care delivery purposes.
Management
Consulting: A
hospital with more than
500 licensed beds.
Scope of JHD Group Work: JHD
Group was engaged to formulate
a strategy to clinically integrate
the physician community using the
hospital’s MSO and Practice Management
Services. We led a planning process
that will take the hospital’s Clinical
Integration abilities to the next
level and we are currently engaged
to lead the implementation process.
Results: The
work resulted in "unstagnating" roles
and responsibilities between affiliated
entities and moving forward with
their EMR implementation with a
larger scope and a greater sense
of urgency.
Management Consulting: A
large multi-specialty group practice
operating out of multiple clinics
in both a capitated and fee-for-service
environment.
Scope of JHD Group Work: We
were retained to manage a two year
restructuring project with the
goal of substantially improving
the group’s market position, profitability,
supporting infrastructure, and
the tools to be used by the group
to manage itself effectively. The
scope of the work included market
development, managed care contracting,
medical/utilization management,
infrastructure (i.e. accounting,
financial reporting, billing, collection,
etc.) development, clinic operations
improvement, compliance, physician
compensation, and staff development.
Results: In
the first year of this program,
financial controls were put in
place, the management was restructured,
medical/utilization management
was upgraded, a marketing program
was designed and implemented, urgent
care treatment centers were opened,
a managed care contracting strategy
was developed and new contracts
negotiated, revenue was increased
by 8%, and costs were reduced by
10%.
Management Consulting: A
large financially distressed
multi-hospital system.
Scope of JHD Group Work: The
JHD Group was engaged to lead in
the restructuring of how over 800
physicians are managed and compensated.
This work involves inventorying
all of the physician's capabilities
and arrangements; assessing capacity
utilization and productivity, evaluating
compensation methodologies arrangements;
and developing an approach for
rationalizing the physician capacity
and assuring that the SVCMC system
has the tools to manage physician
cost.
Results: Over
a four month period the project
produced a detailed plan for physician
restructuring including an organizational
model, competitive compensations
benchmarks, the outsourcing of
selected services, and identified
savings of over $13 million.
Management Consulting: A
large orthopaedic group.
Scope of JHD Group Work: Our
firm was engaged over 12 months
to manage the entire practice and
"turnaround" the financial performance
of the organization. For the purposes
of our engagement, the focus was
to dramatically improve physician
income, reduce the indebtedness
of the group, and stabilize the
operations while reducing the overhead
of the group.
Results: Over
the period of a year, we deployed
11 senior staff who, in aggregate,
worked in excess of 6,000 hours
and succeeded in:
• Reducing the overhead rate
by over 8%
• Generating sufficient excess
cast to fund a previously unfunded
$1.2 million requirement.
• Increasing the collection rate
3% resulting in $1.5 million in
incremental net revenue
• Increasing physician income in
the aggregate by over $1.2 million.
Management Consulting: A
large nationally recognized
Academic Medical Center.
Scope of JHD Group Work: The
JHD Group was engaged to assess
the operational improvement opportunities
in the Orthopedic and Pediatric
Specialty Departments related to
improving service to patients and
increasing the efficiency and effectiveness
of the ambulatory operation. The
work involved surveying patients,
referring physicians, staff and
physician leadership; assessing
data from finance and operations,
and observing clinic operations.
Results: This
work resulted in the identification
of the major problem areas, and
a detailed approach for restructuring
the Department Clinic processes.
Practice Management: A
200 physician anesthesia
group.
Scope of JHD Group Work: We
were initially engaged to provide
an efficiency and effectiveness
evaluation, and were subsequently
retained under a four year management
contract. Under this contract,
the JHD Group was responsible in
managing all of the non-clinical
operations of the physician group
including, but not limited to,
managed care contracting, billing
and collections, accounting and
finance, human resources, information
systems, physician recruiting,
compliance, scheduling, and market
development. Our arrangement with
the group followed a partnership
model where we worked closely with
the physicians in developing strategy
and policy, and were entirely at
risk for the results.
Results: Over
a 3 year period, on a doctor adjusted
basis, revenue increased 13%, overhead
costs reduced to pre-1999 levels,
and expenses reduced by 25 basis
points (0.25%) per year. The organization
and governance was also stabilized.
Practice Management: A
large group of Cardiologists
and Cardiovascular Surgeons
with multiple clinics.
Scope of JHD Group Work: The
JHD Group was engaged to manage
this group of under a five year
incentive based contract with our
compensation directly related to
improvements in physician income.
During this relationship JHDG overhauled
the billing and collection function
reducing cost by 20 percent, replaced
the practice management system,
introduced CT scanning technology,
developed a comprehensive reporting
structure, recruited new physicians,
and implemented a referral development
program.
Results: Since
our Business Partnership started,
the practice has been stabilized
the income of most of the physicians
has increased significantly, and
a number of competitive increasing
initiatives have been completed.
Practice Management: A
large multi-specialty
physician group operating
out of seven medical
centers.
Scope of JHD Group Work: JHDG
was engaged to restructure and
manage this group over a three
year period. The work involved
separating the group out from a
hospital system, re-organizing
it into a multi-specialty configuration,
negotiating new Union contracts
and payor contracts including capitated
agreements; organizing a network
of sub-specialists; building from
scratch a administrative infrastructure,
developing a business and financial
plan; and recruiting a management
team.
Results: The
group began operations in May 2006
without any interruption in service
and is now on a program to merge
in additional groups and grow market
position. |